Online Bill Pay – Through your bank’s online bill pay system, recurring payments or a one-time payment can be established. All payments need to be made payable to the Association and include the account number, homeowner name, or property address. Please note that it is the homeowner’s responsibility to report any change in the assessment to the bank to change the amount being deducted. It can take some banking institutions up to 5 business days to process a payment.
Payment By Check – All checks need to be made payable to the Association and must include the homeowner name, property address, and/or account number on the check. Checks can be mailed to:
C/O Tru-Star Management Solutions LLC
PO Box 52359
Phoenix, AZ 85072-2359
Pay by Automated Clearing House (ACH) or Credit Card through the Association’s bank – Mutual of Omaha Mutual Pay: Payments can be made by eCheck (ACH) or credit card on a one-time or recurring basis. There is no fee for eCheck transactions. To initiate an eCheck payment, please click the blue “Pay Now” link on the purple navigation bar above. This will route you to the bank’s Payment Center. You will then select the, “Pay by eCheck” option. If you prefer to pay by credit card, select the, “Pay by Card” option. Note that by selecting the, “Pay by Card” option, Mutual of Omaha charges a $14.95 flat banking fee for payments up to $3,000. All major credit cards are accepted. You will need your billing statement/coupon book to reference the Management ID, Association ID and account number.
For assistance with initiating a payment through Mutual of Omaha’s Mutual Pay, please reference the following links: